Local Store Pick up

Customers can pick up their orders at our store:

Unit #105, 1060 Sheppard Ave W Toronto, ON M3J 0G7.

Order pick ups will be available on Monday to Fridays (10 am to 6 pm) and Saturdays (11 am to 3 pm). Please call us before you visit for the pick up.

The facility is located in the middle of Toronto and is close to Yorkdale Shopping Centre. The parking is available behind the building.

Important Information:

  • A valid ID card is required for pick up.
  • Payment can be made online in advance or be paid in cash or through debit/credit cards at our facility.

Please call us or write to us if you have any further queries.

Shipping & Delivery Policy

We ship all of our packages insured and discreetly to post office nearest to the address provided by the Customer. Canada Post WILL NOT deliver your packages to doorstep. We require a signature upon delivery of all of our packages, a signature upon delivery is mandatory. In light of COVId-19 related changes, major shipping companies no longer require a signature for their customers. While we will try our best to ensure signature, we do not guarantee the operations of the shipping company. Our insurance will cover the shipment until it receives a direct signature or the courier company deems it delivered.

At Bullion Mart, we are committed to delivering your orders securely and efficiently. Please read the following shipping terms and conditions before placing your order:

1. Shipping Charges

  • Orders below $500 CAD: A flat shipping fee applies at checkout.

  • Orders from $500 CAD to $1000 CAD:

    • Free standard shipping via Canada Post.

    • Customers may choose expedited FedEx shipping for a flat fee.

  • Orders of above $1,000 CAD : Enjoy free shipping with full insurance.

2. Delivery Confirmation & Liability

  • Once a shipment is marked as delivered by the carrier—whether to the customer’s address or a designated post office—Bullion Mart holds no responsibility or liability.

  • It is the customer’s responsibility to ensure someone is available to receive the package or to follow up with the carrier for retrieval.

3. Additional Conditions

  • Orders are shipped only after payment is confirmed.

  • A signature is required upon delivery.

  • Bullion Mart is not responsible for shipping delays caused by carriers, weather, or other external factors after dispatch.

By completing a purchase, you acknowledge and agree to these shipping terms and conditions, including responsibility for the selected shipping method and associated risks.

Our Canadian orders are shipped primarily by way of FedEx or Canada Post. Our U.S. orders are shipped by FedEx, UPS, or the United States Postal Service.

Indicating a signature is required and/or giving permission for someone other than yourself to sign for your deliveries voids your insurance.

Terms and Conditions Apply To Any and All Offers, Deals, Discounts offered by Bullion Mart. Please see in store for details.

Note: Shipping cost once paid is not refundable.

Pre-Sale Shipping: If I am ordering a pre-sale item, I acknowledge there will be significant delays in shipping the products to me.

Please Note: Without shipping insurance, Bullion Mart does will not be liable in case of any loss or damage.

IMPORTANT: If you choose to ship your order to an address other than your billing address, we would need the ID of the receiving person and the latest utility bill of shipping address along with an authority letter. This is to safeguard your bullion and is in your interest only.

Delivery time

Delivery can be expected anywhere from 1-7 business days from the payment receipt date.

From time to time, reductions in our product inventory resulting from increased demand for certain products and other reasons may delay shipping.

If we cannot ship your order within the delivery time represented to you at the time of purchase, we will inform you we are unable to meet the delivery date, and that you may elect to either voluntarily liquidate your product order (have us buy back your order); or continue to await delivery by the new delivery date we will give you, which will be based on our best information at that time.

Shipping method

We reserve the right to substitute a different shipping method than selected on the order. We will contact the customer and notify them of any changes.

Shipping Options

We do not offer 100% insurance to the address provided on the order plus a signature required upon delivery. Should any customer choose to re-direct a shipment to any other location and/or waive the signature option, that customer will incur all risk and liability associated with the delivery of the package. Once your package has been signed for, insurance is no longer valid and your investment is safe in your hands!

Bullion Mart Shipping and Insurance Fees

Shipping costs may be a flat rate, free, or dependent on weight, dimensions, and destination. To obtain an accurate, real-time quote, add your products, then go to the cart page and select the appropriate destination.

IMPORTANT: There are no taxes applied to the purchase and sale of gold and silver bullion with the purity of .999, however, HST taxes are applied to the cost associated with shipping and insurance at rate.

Shipping to Non-Residential Addresses

Bullion Mart provides delivery of packages to any physical address located in North America. However, Bullion Mart cannot be held responsible for packages delivered to a business address or third party.

Post Office Boxes

Bullion Mart provides delivery to clients with P.O BOX addresses. A notice to pick up your package will be left in your box. A signature and one piece of valid government-issued photo I.D. is required for pick up.